

Van Hoecke was founded by Luc Van Hoecke, because he was keen to satisfy the needs of his customers. With his own company, he could serve them better and faster. This philosophy lives on even today. Customer focus, speed and innovation are a focal point in our organisation and the drivers behind our growth.
Continuity across the generations is our absolute priority. For this reason, we wish to take care of those who are close to our family business. This can range from contributing to a healthy environment in Sint-Niklaas, supporting colleagues, helping customers to work more efficiently or ensuring transparent communication with our partners. These elements are all important to us.
‘Hello’ symbolises this focus on positive growth and our dialogue with all parties concerned.
For us, responsible business means creating well-being for everybody. That means: for our customers, colleagues, the community and our partners. By entering into dialogue with these parties, we can understand what is important and how we can contribute to their well-being. Our four stakeholders can also be found in the symbol used in all communication. We symbolise the dialogue with them by using four colours, whereby each one represents a different stakeholder.
We aim to grow together, as a company and customer. Targeted initiatives help us to determine our course, based on market information. We believe in partnership; working together to build a personal, honest and long-term customer relationship. We are keen to invest time in really getting to know each other. The knowledge we share in this way, allows us to adapt our services to your specific needs.
But we also like to go a step further. We look beyond business processes and aim to make our customers' lives as easy as possible: our mission is to achieve zero friction! We offer customers time, by saving their time in collaborating with us. We want to work together in developing new products and services, so that these meet customer needs in an optimal way. This is how we invent smart systems and help each other to be successful.
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We aim to grow together, as a company and colleague. We achieve this with self-steering teams and initiatives, whereby our employees help to define our direction. For over 10 years, we have been developing increasingly autonomous teams. Thanks to such self-management, our employees have a whole range of opportunities to optimise how they develop and grow in their jobs and careers. We believe it is important to treat each other with respect and speak clearly. Enthusiasm and sincerity are in our genes. We are keen to promote a healthy lifestyle, in order to boost mental and physical well-being.
But we also like to go a step further. By providing continuous training, by remaining open to dialogue. By helping employees to live a healthy life, by supporting them flexibly in their family situation, by welcoming volunteering in our community... in this way, we make an even bigger difference to the happiness of our employees.
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We aim to grow together, as a company and community. A healthy community starts with our local community. Therefore, we aim to be actively involved in local initiatives, companies, schools, … supporting and uniting them. We like to give our employees the chance to participate in this.
We also take our responsibility for future generations. Therefore, we strive to make all our activities sustainable. For instance, we are FSC® (FSC-C101619) and PEFC™ (PEFC/07-31-266) certified. These international quality labels guarantee that the wood in our box systems comes from responsibly managed forests. Where possible, we use returnable packaging and noble packaging, and, with Blum, we have a strong partner, who has been working for decades to reduce the strain on the environment.
But we also like to go a step further. We wish to create happiness for people close to our company, but also to create opportunities for groups who are less privileged on the employment market or in society. In this way, we aim to create fundamental well-being in our local area. We are committed to reducing our carbon footprint. We are keen to pass on our knowledge to future generations, and give a second life to products or hardware that we no longer need ourselves. By being involved in the future of Sint-Niklaas, we wish to contribute to the greater well-being of people in our community.
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We aim to grow together, as a company and partner. We also aim to team up with suppliers in a long-term partnership. Therefore, we consciously choose partners who strive in achieving the same quality and philosophy. Sustainable partnerships help to create stability and valuable relationships. We favour local partners.
But we also like to go a step further. We make time for dialogue with our partners, to discuss how we can contribute more to their future. Can we create more stability? Working together to think of innovations, allowing us both to grow. And thinking together how to reduce the impact of our processes on the environment?
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